Privacy Policy for CodeKendrick SaaS Products

Effective Date: 12/31/2024

At CodeKendrick, we are committed to protecting and respecting your privacy. This Privacy Policy outlines how we collect, use, store, and disclose your personal data when you access or use our SaaS products, websites, and services. By using our products or services, you agree to the collection and use of your data in accordance with this policy.

1. Introduction

This Privacy Policy applies to all users of CodeKendrick’s branded software-as-a-service (SaaS) products and related websites. It describes the ways in which we collect, use, disclose, and safeguard your personal information.

2. Definitions

• "Personal Data" means any information that can identify you directly or indirectly.
• "Product Data" refers to data you provide when using our services.
• "Interaction Data" refers to information gathered during your interaction with our website or services.
• "Transactional Data" includes information related to your purchases or transactions with us.
• "Cookies" are small pieces of data stored on your device when you visit our websites.
• "Pixels" are small tracking tools embedded in web pages to gather certain data.

3. Regulatory Registration

CodeKendrick complies with applicable data protection and privacy laws. We are registered under relevant data protection laws where our services are offered, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and others depending on your jurisdiction.

4. Contacting Us

If you have any questions or concerns about our privacy practices, please contact us at:

• Email: support@codekendrick.com
• Address: Red Building, Pacific Design Center, 750 N San Vicente Blvd, West Hollywood, CA 90069
• Phone: +1-323-918-6352

5. Your Usage of Websites

By using our websites or services, you acknowledge and agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please refrain from using our websites or services.

6. What Information We Collect Related to You

We collect several types of personal data, including:

• Personal Identification Information (e.g., name, email address, phone number)
• Account Information (e.g., username, password, subscription details)
• Product Data (e.g., data you enter or generate using our services)
• Interaction Data (e.g., IP address, browser type, session duration)
• Transactional and Commerce Data (e.g., billing details, transaction history)

7. Retention of Data

We retain your personal data only as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

8. Disclosure of Data

We may disclose your personal data under the following circumstances:

• To service providers who assist with business operations such as payment processing and hosting services.
• To comply with legal obligations or protect the rights, property, or safety of CodeKendrick, our customers, or others.
• In business transfers, such as mergers, acquisitions, or bankruptcy proceedings, where your data may be transferred as part of the transaction.

9. CodeKendrick Third Parties

We may share your data with third-party providers such as CodeKendrick, who help us enhance the services we offer. These third parties are obligated to use your data only as required to perform their services for CodeKendrick and are prohibited from using it for other purposes.

10. Overview of Cookies and Pixels

We use cookies and pixels to enhance your experience when you visit our websites and use our services. These technologies allow us to:

• Customize content based on your preferences
• Track user behavior and analyze trends
• Provide advertisements relevant to you

You can manage your cookie preferences through your browser settings. However, please note that disabling cookies may impact your ability to use some features of our websites or services.

11. Specific Types of Cookies and Pixels

• Essential Cookies: These are necessary for the basic functionality of the website (e.g., for login or account management).
• Performance Cookies: These collect information about how you use the website, such as which pages are visited most often.
• Targeting or Advertising Cookies: These are used to deliver advertisements that are more relevant to you based on your activity.
• Pixels: We use pixels to track page views, measure the effectiveness of ads, and personalize content on our websites.

12. Product Data

Product Data refers to information you provide to use our SaaS products, such as:

• User-entered content
• Application data, preferences, or configurations
• Service usage logs

This data is used solely to provide and improve our services. We will not share or sell this data without your consent, except as described in this Privacy Policy.

13. Interaction Data

Interaction Data is collected when you engage with our websites and services, such as:

• IP address
• Browser type and version
• Pages visited on our website
• Time and date of visits

This data helps us analyze website performance, detect technical issues, and improve the user experience.

14. Transactional and Commerce Data

When you purchase our products or services, we collect Transactional Data, including:

• Payment information (processed through secure third-party services)
• Billing and shipping addresses
• Order history

We use this data to complete transactions and for billing purposes.

15. Addendum: Privacy Policy for User Research Activities

In addition to the above, if you participate in user research activities conducted by CodeKendrick (such as surveys, interviews, or usability testing), we may collect additional data, including:

• Feedback or insights you provide
• Audio or video recordings (if applicable)
• Demographic information (e.g., age, occupation, etc.)

This data will only be used for research and product development purposes and will not be shared without your explicit consent.

Changes to this Privacy Policy

CodeKendrick reserves the right to update this Privacy Policy at any time. We will notify users of significant changes by posting an updated version on our website, with the updated policy date.

By continuing to use our services after any changes to this Privacy Policy, you consent to the updated practices.